Hai Di Lao Singapore with branches at Clarke Quay, 313@Somerset, Vivocity and IMM, has opened its 5th branch at Bedok Mall.

Its next Singapore outlet is stated to be at Plaza Singapura.

The Bedok Mall outlet is located on Level 1 (#01-13 to 17), and the telephone number for reservation is +65 6385 3343 and 6385 3433.

Business hour is from 10:30am to 4:00am – people in the east will know where else to go for your hotpot supper.

The Chinese hotpot restaurant in known for its peppery mala soup base, 4 soups-in-one pot, late night operating hours, and super good service.

As a customer-oriented company, the Chinese spicy soup chain offers complimentary snacks and drinks, free massages (at certain restaurants) and manicures to awaiting customers.

I thought it would be interesting to share some fun-facts about Hai Di Lao (HDL).

10 interesting facts about Hai Di Lao:

1. Sichuan HaiDiLao Catering Co. Ltd was founded in 1994.

2. Hai Di Lao has opened more than 170 restaurants in China, in cities such as Beijing, Shanghai, Xi’an, Zhengzhou, Tianjin, Nanjing, Hangzhou, and Shenzhen.

3. You can also find Hai Di Lao in Taiwan, USA, South Korea and Japan.

4. Hai Di Lao has 7 modern distribution centers, one soup base factory and one lamb factory in China.

5. Hai Di Lao’s menu contains 5 main categories, with more than a hundred types of food items.

6. Its recommended dishes included Hai Di Lao-Flavoured Layered Beef Tripe, Duck Gizzards, Home-made Tofu Pudding, and Handmade ‘Dancing’ Noodles.

7. One of its most popular food items is the Zhaozhan “Urinating” Beef Ball, with soup inside the elastic balls. This is unfortunately not available in Singapore already.

8. If you do not know what sauces to pick, the recommended is the Sesame Paste combination of sesame paste sauce, peanut sauce, chives flower, and fermented tofu paste. (I personally like a sesame paste, XO sauce, spring onions, and peanuts combi.)

9. In an interview, the CEO of HDL revealed that parents of staff would receive a sum of allowance, based on the staff’s performance.

10. Staff in China is given incentives such as air-conditioned hostel accommodation with computer access, with locations near to the restaurant branches.

Also, Hai Di Lao has set up a primary school in Sichuan, for children of staff to attend.

Therefore, staff in China is generally loyal to the company, and will recommend similar-minded friends to join.

So now you know behind that smile of staff who serve you at Hai Di Lao, can be one who is filled with a heart of gratitude.

Hai Di Lao Hot Pot – Bedok Mall
Bedok Mall, 311 New Upper Changi Rd, Singapore 467360
Tel: +65 6385 3343
+65 6385 3433
Opening Hours: 10:30am – 4:00am

Hai Di Lao Hot Pot – Vivocity
Vivocity #03-09, 1 Harbourfront Walk, Singapore 098585
Tel: +65 6250 7557
+65 6250 7667
Opening Hours: 10:30am – 6am

Hai Di Lao Hot Pot – Clarke Quay
3D River Valley Road #02-04, Singapore 179023
Tel: +65 6337 8626
+65 6337 8627
Opening Hours: 10:30am – 6am

Hai Di Lao Hot Pot – 313 Somerset
313 Orchard Road #04-23/24 Singapore 238895
T: +65 6835 7227
+65 6835 7337
Opening Hours: 10:30am – 6am

Hai Di Lao Hot Pot – IMM
IMM #03-01, 2 Jurong East Street 21 Singapore 609601
Tel: +65 6896 4111
+65 6896 4222
Opening Hours: 10:30am – 4am

Other Related Entries
5 Best Steamboat aka Hotpot Restaurants In Singapore
Hai Di Lao 海底捞火锅 (Clarke Quay)
Joyden Canton Kitchen (HillV2)
Beauty In The Point (Centrepoint)
Imperial Treasure Steamboat Restaurant (Great World City)

* Follow @DanielFoodDiary on Facebook and Instagram for more food news, food videos and travel highlights. Daniel’s Food Diary paid for food reviewed unless otherwise stated.


  1. Hi hi, I was also very excited when I saw that Hai Di Lao was going to open an outlet at Bedok Mall. But I noticed the logo and name is slightly different – although the Chinese characters are the same, the English name is “HI Di Lao” with a handprint as a logo. Any idea if this is related to the authentic Hai Di Lao?

    • Hi Charis, it’s a rebranding exercise I think. You would have noticed the HDL shops around would have changed its logo in time to come.

  2. Hi, the number (+65 6384 3343) stated in your website is directed to a design firm and not Bedok Hai Di Lao. Please kindly make amendments to your post it’s +65 6385 3433, thank you.

  3. Hi Daniel,

    We have been receiving calls from devoted HaiDiLao customers asking for reservations. You have stated our number instead, a design firm. Kindly amend. Thanks in advance. Have a great day!

  4. I visited for the first time at Hai Do Lao in Singapore although my very first visit was in China. The service was obviously replicated and we were happy with the whole experience till another waitress by the name of No Qian abruptly cut short my conversation with our waiter Yang Zheng Qiang without without asking for any excuse. This basic courtesy was obviously lost and wiped off whatever good service you wanted to impress. So those so called good service were actually artificial when your staff did not understand basic manners

  5. The finest point in customer service was missing. General service was too artificial. They may be taken for granted after a while. You need strong EQ persons to excel

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